Shipping Policy
Shipping Policy
After checkout, we will send you an email confirming your order.
Once your item ships, you will be sent a tracking number. Please allow some time for your tracking information to be updated as it is not recorded in real time.
We provide free shipping! Please allow 10-15 business days for delivery after your order has been shipped. Shipping times vary, but are typically as follows:
USA: 7-15 business days
Our place of operation is on the west coast so please allow time for delivery if you are on the east coast.
Please note: We currently only ship in the United States and US territories.
Shipping Delays
Please note that we do not have control over shipping delays. If you have questions about your delivery status, please do not hesitate to contact us. Possible reasons for a delay include:
- Parcel is awaiting space availability on the shipping aircraft
- Parcel simply needs time to go through the system - some cities take longer to process items than others
Incomplete Address
If an error such as an incomplete address is made during the input of your order in the checkout process, we have the right to charge a fee of $5.00 for all US orders and in the circumstance of a parcel requiring to be re-shipped.
Lost Packages
Once order is shipped, it will be the responsibility of carrier to complete the delivery and should there be claims about lost packages, please get in touch with our customer support and we will launch an investigation.
Made-To-Order
Due to high demands, orders will be fulfilled in the order they are received, and therefore may sell out before a certain item is processed.
In order to fulfill your order as quickly as possible, the items may be shipped out separately depending on availability.
Every item is shipped directly from our warehouse. This allows us to achieve free shipping in a timely manner and at an affordable price!